Frequently asked questions

  • No, you do not need a doctor’s referral to see a physiotherapist. However, some health insurance plans might require a referral for reimbursement. It’s also common to visit a physiotherapist following a referral from a GP or specialist.

  • During your first session, the physiotherapist will assess your medical history and perform a physical examination to determine your condition. They will discuss their findings, propose a treatment plan, and may begin treatment.

  • A typical session usually lasts between 30 to 60 minutes, depending on the nature and complexity of the condition being treated. A practitioner may provide a shorter 15 minute consult when the diagnosis & treatment plan is established.

  • The number of sessions required varies widely among patients and conditions. Your physiotherapist will estimate the number of sessions needed after assessing your specific situation.

  • Wear loose, comfortable clothing that allows for unrestricted movement. You may be asked to perform exercises or movements, and your physiotherapist may need to assess an area of your body directly.

  • While physiotherapy is designed to alleviate pain, some treatments may cause discomfort, especially if they involve working through a painful injury. However, your physiotherapist will aim to manage your pain effectively throughout your treatment and inform you of any expected discomfort from treatment.

  • Yes, physiotherapy can be very effective in managing chronic pain through various techniques such as manual therapy, specific exercises, and education on pain management and lifestyle adjustments.

  • In Australia, physiotherapists are required to complete a university degree in physiotherapy from an accredited program and must be registered with the Physiotherapy Board of Australia.

  • Most private health insurance plans cover physiotherapy services under their extra cover policies. The amount of cover will depend on your specific insurance plan and level of cover.

  • Yes, physiotherapists can help prevent injuries by assessing risk factors, providing advice on proper body mechanics, prescribing exercises to strengthen muscles, and improving flexibility and coordination.

  • *No, for most assistance programs there will be an out-of-pocket expense required to be paid on the day of consultation.

    *Excluding: Workcover and Department of Veteran Affairs clients.

  • Yes, we do support Enhanced Primary Care [EPC], Chronic Disease Management [CDM, Team Care Arrangement[TCA] programs - BUT you will be required to pay the gap at each consultation.

  • Yes we do and there won’t be any out-of-pocket costs.

  • Yes we do, there will be no out-of-pocket costs for DVA clients.

  • Yes, $40 will be charged to your account if you miss your appointment. You will also be charged if you cancel within 24 hours of the appointment and the slot isn’t filled.